Question 1

How do I open a Prodigy Bank account?

Accepted Answer

Download the Prodigy App from Google Play or the App Store, register with a few personal details, and your account is ready within minutes.

Question 2

How do I qualify for a Prodigy loan?

Accepted Answer

Your loan offer is based on your account activity and repayment history. Apply in the Prodigy app or through this website, and our team will guide you through the requirements for the loan product you choose.

Question 3

How fast will I receive my loan?

Accepted Answer

Loans approved in the Prodigy app are disbursed to your account instantly, 24 hours a day, 7 days a week - including weekends and public holidays.

Question 4

What interest do I earn on savings?

Accepted Answer

Our 12-month fixed savings plan earns up to 12.5% per annum, with a minimum opening deposit of ₦50,000.

Question 5

Is my money safe with Prodigy Bank?

Accepted Answer

Yes. Prodigy Microfinance Bank is licensed by the Central Bank of Nigeria (CBN) and customer deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC).

Question 6

What can I do with the Prodigy debit card?

Accepted Answer

Pay online and in stores, get instant transaction alerts, and manage your card security right in the app - freeze, unfreeze and set your own spending limits.

Question 7

Will Prodigy ever ask for my PIN, password, BVN or OTP?

Accepted Answer

Never by email, SMS, phone call, or on this website. Identity verification happens only inside the official Prodigy app. If anyone asks for these details claiming to be Prodigy Bank, it is a scam - report it to info@prodigybankng.com.

Question 8

How do I contact support?

Accepted Answer

Call +234 704 557 8204, email info@prodigybankng.com, or use the contact form on this website. Our head office is at 71, Emma Abimbola Cole Street, Lekki Phase 1, Lagos.